FAQs

Q

Why should I shop at CableSideKicks?

A

CableSideKicks has stock from countries around the world, which means there is often access to items at factory or cost price, saving you on in-store markups or fees. There have been some complaints of cheap or counterfeit goods being unknowingly purchased, but with a little common sense this can be avoided.

Q

Is it safe to shop on CableSideKicks?

A

While scams or counterfeit goods are rare, they can happen. If you do fall victim to a scam, assuming you have followed the CableSideKicks rules, you will be covered by the Buyer Protection program. This provides you with a full refund if your item is counterfeit, not as described, or fails to arrive. in some categories, including jewellery and electronics, if your item is purchased from a participating seller and fails to meet expectations, you can receive up to three times the amount you paid in compensation.

Q

How long does shipping take?

A

Items usually have an guaranteed delivery date listed on the product page. This could range from a few days to over a month (common enough). PLAN AHEAD IF BUYING TIME SENSITIVE ITEMS.

Q

My Order said "Arrived at unit" where is it? Was it Stolen?

A

No, the unit is your local post office not your home. It can take a few days to arrive to your home from your unit. If you do not receive your order in the 30 days, we will send you an replacement or fully refund back to your card.

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Worldwide Delivery

With sites in 5 languages, we ship to over 200 countries & regions.

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Safe Payment

Pay with the world’s most popular and secure payment methods.

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Shop with Confidence

Our Buyer Protection covers your purchase from click to delivery.

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24/7 Help Center

Round-the-clock assistance for a smooth shopping experience.

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